Women's Empowerment Network

Creating a more engaging and accessible experience for Alberta Blue Cross’ Women’s Empowerment Network.

Overview

The Women's Empowerment Network (WEN) page was redesigned to create a more engaging and accessible experience for employees to learn about the network, discover programs and events, and access related Diversity, Equity & Inclusion (DEI) resources.

The previous page contained valuable information, but its text-heavy layout and limited visual hierarchy made it difficult for employees to understand WEN's purpose or find opportunities to participate. The redesign focused on improving content organization, making key information easier to discover, and creating a scalable structure that could grow alongside the network.

The Challenge

Although the original page contained valuable information, employees lacked clear entry points into WEN. Important content such as the network’s purpose, programs, events, leadership, and learning resources was presented through long sections of text, making the experience difficult to scan and navigate.

01

Reducing Information Overload

02

Creating Clear Content Hierarchy

03

Improving Program & Resource Discoverability

04

Making Team Information Easier to Explore

Discovery

To understand opportunities for improvement, I reviewed the existing WEN experience and collaborated with stakeholders to identify content priorities and employee needs.

Research Methods

Reviewing existing page structure and content

Audited the existing WEN page to understand how information was organized and identify opportunities to improve hierarchy, readability, and content flow.

Analyzing intranet analytics before and after launch

Reviewed engagement metrics before and after launch to measure how the redesign affected page visibility and employee interaction.

Collaborating with WEN leadership

Worked with WEN stakeholders to understand the network's goals, prioritize important content, and ensure the redesign reflected their needs.

Aligning with Internal Communications goals

Collaborated with Internal Communications to ensure the page supported organizational messaging, accessibility, and employee engagement objectives.

Key Insights

  • Employees needed a clearer understanding of WEN's purpose and offerings.
  • Important information was difficult to scan due to long blocks of content.
  • Events, resources, and team information needed greater visibility to encourage engagement.

Design Approach

Instead of treating the page as a collection of information, I redesigned the experience around how employees would naturally explore and engage with WEN.

Create a Clear Content Structure

The content was reorganized into meaningful sections, making WEN's purpose, programs, events, and resources easier to understand and navigate.

Improve Discoverability

Important content such as events, initiatives, and DEI resources was given clearer placement within the page hierarchy to make opportunities easier to find.

Encourage Connection

The Meet the Team experience was redesigned to make team members more approachable while allowing employees to access detailed biographies when needed.

Design Process

Content Audit

Reviewed the existing page structure to identify areas where content could be reorganized, simplified, and presented more effectively.

Exisiting Content

Audit Findings

Design Opportunity

Introducing WEN

Key information was buried within long text sections.

Create a clearer introduction and stronger content hierarchy.

Vision & Purpose

Important messaging was difficult to scan and understand quickly.

Separate content into focused sections with improved hierarchy.

Programs & Initiatives

Key information was buried within long text sections.

Create clearer content groupings to improve readability.

Events

Events lacked a dedicated space and were easy to overlook.

Highlight events as a distinct section for better visibility.

Meet the Team

Long biographies increased scrolling and made browsing difficult.

Use a preview layout with expanded details when needed.

Resources

Supporting content lacked clear organization.

Create a dedicated resource section for easier discovery.

Information Architecture

The page was restructured into clearer content sections:

Wireframes & Iterations

Explored different layouts and content arrangements to improve hierarchy, readability, and overall page flow.

Final Design

Vision & Purpose

The original page introduced WEN through large amounts of text, making it difficult to quickly understand the network's mission.

The redesign separated the vision and purpose into clearer sections with improved hierarchy, allowing employees to understand WEN's goals more easily.

Impact

Metric

Before

After

Change

Visitors
62
62
62
Engaged Sessions
62
62
62
Page Views
62
62
62

Why it matters

The redesign increased reach and engagement after launch, indicating that more employees were discovering and interacting with WEN content. While page views decreased, the reduced navigation depth suggests employees were able to find relevant information more efficiently rather than needing to explore multiple sections.

Reflection

This project reinforced that effective UX is not always about increasing interactions, but about helping users find and understand information more efficiently.

By improving content organization, strengthening visual hierarchy, and redesigning key experiences such as Meet the Team, I created a more accessible and engaging experience that better supported WEN's mission of advocacy, inclusion, and connection.